Assistant Manager, Programs & Services
Bell Leadership Institute Bell Leadership Institute Chapel Hill, NC Chapel Hill, NC Full-time Full-time $45,000 - $53,000 a year $45,000 - $53,000 a year Assistant Manager, Programs and Services Bell Leadership Institute, a well-established and respected leadership training and development company located in the heart of Chapel Hill, NC, is seeking a high energy, hardworking professional with exceptional people skills and attention to detail to join our team as Assistant Manager, Programs and Services.
The Manager, Programs and Services will work closely with our trainers and client service team members to drive and coordinate our Open Enrollment programs.
This position manages all aspects of seminars and programs, and will be directly responsible for registrations, client support, material preparation, and logistics.
The work environment is client-focused, fast-paced, and excellence-driven.
Responsibilities Plan and execute all conference logistics; provide oversight of resource scheduling, staffing, production coordination, and marketing requirements.
Support and coordinate client outreach and communications to clients and prospective clients.
Foster and build client relationships.
Identify business opportunities.
Work with business development / marketing teams to build strong client pipeline for future programs.
Carry out administrative events management tasks including preparing schedules and maintaining schedule changes, conducting planning meetings, preparing estimates, addressing issues, communicating facility requirements, and monitoring budget and contractual agreements.
Maintain reports, event documentation, records, and files.
Assist with event marketing activities as required.
Facilitate communication between relevant teams.
Qualifications At least two years of event planning experience in a professional business setting with major focus on customer service.
Demonstrated track record of building client relationships.
Capability to master complex administrative systems and processes.
Excellent verbal and written communication skills.
Strong organizational skills, including ability to prioritize workload, anticipate needs, and meet deadlines.
Ability to work well independently and in a team setting.
Outstanding interpersonal skills and a genuine desire to help people.
Proficient in Microsoft Office suite.
Experience with database management programs a plus.
Job Type:
Full-time Pay:
$45,000.
00 - $53,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Ability to Relocate:
Chapel Hill, NC 27516:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Manager, Programs and Services will work closely with our trainers and client service team members to drive and coordinate our Open Enrollment programs.
This position manages all aspects of seminars and programs, and will be directly responsible for registrations, client support, material preparation, and logistics.
The work environment is client-focused, fast-paced, and excellence-driven.
Responsibilities Plan and execute all conference logistics; provide oversight of resource scheduling, staffing, production coordination, and marketing requirements.
Support and coordinate client outreach and communications to clients and prospective clients.
Foster and build client relationships.
Identify business opportunities.
Work with business development / marketing teams to build strong client pipeline for future programs.
Carry out administrative events management tasks including preparing schedules and maintaining schedule changes, conducting planning meetings, preparing estimates, addressing issues, communicating facility requirements, and monitoring budget and contractual agreements.
Maintain reports, event documentation, records, and files.
Assist with event marketing activities as required.
Facilitate communication between relevant teams.
Qualifications At least two years of event planning experience in a professional business setting with major focus on customer service.
Demonstrated track record of building client relationships.
Capability to master complex administrative systems and processes.
Excellent verbal and written communication skills.
Strong organizational skills, including ability to prioritize workload, anticipate needs, and meet deadlines.
Ability to work well independently and in a team setting.
Outstanding interpersonal skills and a genuine desire to help people.
Proficient in Microsoft Office suite.
Experience with database management programs a plus.
Job Type:
Full-time Pay:
$45,000.
00 - $53,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Ability to Relocate:
Chapel Hill, NC 27516:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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